MD Support Centre’s annual service user survey is now live, and we want to hear from you.

The survey, which will run until 15 September, gives you the opportunity to share your views about the support you receive from us. Your feedback is incredibly important to us and plays a vital role in helping us to improve and enhance the services we offer to people with MD and other neuromuscular conditions.

Last year’s survey revealed the overwhelmingly positive impact that our therapies have on the lives of our service users. Some of the key statistics include:

• 76% of people said our support helps slow the deterioration of their condition
• 89% agreed it keeps their joints flexible
• 82% said our therapies help maintain muscle strength
• 78% agreed or strongly agreed ‘my therapy keeps me walking’
• 73% said it helps them manage pain

This information is crucial in demonstrating the impact of our work, which enables us to attract vital funding that keeps our services running. So, by taking part in this year’s survey, you’re helping to secure the future of our work as well as having your say on the support you receive.

Share your views

The survey also offers the chance to give feedback and suggestions, which provide valuable insights into service users’ experiences with MD Support Centre and highlight any common themes. Last year’s survey showed that having the opportunity to network and socialise with others is a much-valued part of the services offered by MD Support Centre. One service user summed up:

“I’m so grateful to have access to your amazing charity. It has made a huge difference – to know I can talk to a therapist about any aspect of my health, on a regular and on-going basis: this helps me to feel in control, and builds my confidence.”

In addition, your feedback enables us to identify strengths that we can build on as well as areas for improvement. These are incorporated into our future planning and development, so we can make sure we respond to the needs of the people we support.

Your answers are completely anonymous and taking part will not affect your therapy or support in any way.